Client Charter Status Achievement For February 2017
pdf Client Charter Achievement for February 2017
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| No. | Client Charter | No. of Received | No. of Processed | Achievement Percentage |
|---|---|---|---|---|
| 1 |
Design appraisal of certificated machinery according to the:
i. Steam Boiler within 45 working days
ii. Unfired Pressure Vessel within 20 working days
|
40
607
|
40
604
|
100%
100%
|
| 2 | Process the application for registration of Safety and Health Officer (SHO) according to the requirements within 30 working days |
129 |
104 |
81% |
| 3 | Approval for extension of Certificate of Fitness for unfired pressure vessel / steam boiler within 60 days | 6 | 6 | 100% |
| 4 | Processing and approval for application of Permission to Install and Operate a bulk storage installation within 15 days | 29 | 29 | 100% |
| 5 | Approval for Permission To Install (PTI) a pipelines within 14 days | 2 | 2 | 100% |
| 6 | Approval for Permission To Operate (PTO) a pipelines within 10 days | 1 | 1 | 100% |
| 7 | To process a new application or renewal of a competent person to carry out Industrial Hygiene work within 30 working days after receiving a complete application | 352 | 352 | 100% |
| 8 | To process a new application or renewal of a assessor within 30 working days after receiving a complete application | 10 | 10 | 100% |
| 9 | To provide technical input and expertise in chemical management issues to internal staff and other agencies within 7 days | 17 | 17 | 100% |
| 10 | Approval for registration of Occupational Health Doctor (OHD) within 30 days | 9 | 9 | 100% |
| 11 | Investigate and response to every complaint received to department within 3 working days | 6 | 6 | 100% |
| 12 | Response to each complete application to conduct talk/lecture and exibition on Occupational Safety and Health within 7 working days | 5 | 5 | 100% |
| 13 | To commence forensic engineering investigation within 48 hours after receiving notification on an accident or incident | 0 | 0 | 0% |
| 14 | To produce receipt for every payment transaction over the counter payment within 10 minutes | 166 | 166 | 100% |
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