Client Charter Status Achievement For January 2018
pdf Client Charter Achievement for January 2018
pdf Client Charter Achievement for December 2017
No. | Cilent Charter | Duration | No. of Received | No. Of Processed | Achievement Percentage |
1
|
Design approval of the following certificated machinery: | ||||
i) Steam Boilers within 30 working days | 30 days | 37 | 37 | 100% | |
ii) Unfired Pressure Vessels within 15 working days | 15 days | 809 | 729 | 90% | |
2
|
Registration of Safety and Health Officers (SHO) within 30 working days | 30 days | 189 | 155 | 82% |
3
|
Approval of certificate of fitness extension for unfired pressure vessels/steam boilers within 45 working days | 45 days | 5 | 5 | 100% |
4
|
Issuance of permit to install and operate for bulk storages within 10 working days | 10 days | 44 | 44 | 100% |
5
|
Issuance of permit to install for pipelines within 10 working days | 10 days | 12 | 12 | 100% |
6
|
Issuance of permit to operate for pipelines within 7 working days | 7 days | 12 | 12 | 100% |
7 | New registration of the following higien competency within 14 working days: | 14 days | |||
i) Occupational Health Doctor | 13 | 13 | 100% | ||
ii) Chemical Health Risk Assessment (CHRA) Assessor | 2 | 1 | 50% | ||
iii) Indoor Air Quality (IAQ) Assessor | 0 | 0 | 0% | ||
iv) Hygiene Technician I (Chemical Exposure Monitoring) | 4 | 4 | 100% | ||
v) Hygiene Technician II (Local Exhaust Ventilation System Testing) | 0 | 0 | 0% | ||
vi) Noise Competent Person | 0 | 0 | 0% | ||
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES) | 75 | 75 | 100% | ||
8
|
Renewal of the following higien competency within 30 working days: | 30 days | |||
i) Occupational Health Doctor | 8 | 8 | 100% | ||
ii) Chemical Health Risk Assessment (CHRA) Assessor | 6 | 4 | 67% | ||
iii) Indoor Air Quality (IAQ) Assessor | 1 | 1 | 100% | ||
iv) Hygiene Technician I (Chemical Exposure Monitoring) | 3 | 3 | 100% | ||
v) Hygiene Technician II (Local Exhaust Ventilation System Testing) | 0 | 0 | 0% | ||
vi) Noise Competent Person | 0 | 0 | 0% | ||
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES) | 84 | 84 | 100% | ||
9
|
Response of complaints towards the department within 2 working days | 2 days | 15 | 15 | 100% |
10
|
Response of application for talks and exhibitions on Occupational Safety and Health within 6 working days | 6 days | 0 | 0 | 0% |
11
|
Commencement of forensic engineering investigation within 36 hours of notification on accidents/incidences | 36 hours | 3 | 3 | 100% |
12
|
Issuance of official receipt for payment over the counter within 8 minutes | 8 minutes | 39 | 39 | 100% |