Client Charter Status Achievement For February 2018
pdf Client Charter Achievement for February 2018
pdf Client Charter Achievement for January 2018
No. | Cilent Charter | Duration | No. of Received | No. Of Processed | Achievement Percentage |
1
|
Design approval of the following certificated machinery: | ||||
i) Steam Boilers within 30 working days | 30 days | 51 | 51 | 100% | |
ii) Unfired Pressure Vessels within 15 working days | 15 days | 681 | 641 | 94% | |
2
|
Registration of Safety and Health Officers (SHO) within 30 working days | 30 days | 138 | 110 | 80% |
3
|
Approval of certificate of fitness extension for unfired pressure vessels/steam boilers within 45 working days | 45 days | 4 | 4 | 100% |
4
|
Issuance of permit to install and operate for bulk storages within 10 working days | 10 days | 33 | 33 | 100% |
5
|
Issuance of permit to install for pipelines within 10 working days | 10 days | 1 | 1 | 100% |
6
|
Issuance of permit to operate for pipelines within 7 working days | 7 days | 5 | 5 | 100% |
7 | New registration of the following higien competency within 14 working days: | 14 days | |||
i) Occupational Health Doctor | 13 | 13 | 100% | ||
ii) Chemical Health Risk Assessment (CHRA) Assessor | 1 | 0 | 0% | ||
iii) Indoor Air Quality (IAQ) Assessor | 0 | 0 | 0% | ||
iv) Hygiene Technician I (Chemical Exposure Monitoring) | 1 | 1 | 100% | ||
v) Hygiene Technician II (Local Exhaust Ventilation System Testing) | 1 | 1 | 100% | ||
vi) Noise Competent Person | 2 | 2 | 100% | ||
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES) | 58 | 58 | 100% | ||
8
|
Renewal of the following higien competency within 30 working days: | 30 days | |||
i) Occupational Health Doctor | 9 | 9 | 100% | ||
ii) Chemical Health Risk Assessment (CHRA) Assessor | 8 | 6 | 75% | ||
iii) Indoor Air Quality (IAQ) Assessor | 0 | 0 | 0% | ||
iv) Hygiene Technician I (Chemical Exposure Monitoring) | 1 | 1 | 100% | ||
v) Hygiene Technician II (Local Exhaust Ventilation System Testing) | 1 | 1 | 100% | ||
vi) Noise Competent Person | 0 | 0 | 0% | ||
vii ) Authorised Gas Tester (AGT) and Confined Space Entry Supervisor (ES) | 114 | 114 | 100% | ||
9
|
Response of complaints towards the department within 2 working days | 2 days | 4 | 4 | 100% |
10
|
Response of application for talks and exhibitions on Occupational Safety and Health within 6 working days | 6 days | 1 | 1 | 100% |
11
|
Commencement of forensic engineering investigation within 36 hours of notification on accidents/incidences | 36 hours | 3 | 2 | 67% |
12
|
Issuance of official receipt for payment over the counter within 8 minutes | 8 minutes | 34 | 34 | 100% |