Client Charter Status Achievement For November 2014
pdf Client Charter Achievement for November 2014
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No. | Client Charter | No. of Received | No. of Processed | Achievement Percentage |
---|---|---|---|---|
1 | Investigate and response to every complaint received within 3 days | 8 | 8 | 100% |
2 |
Appraisal for design approval of certificated machinery |
51 |
51 |
100% |
3 | Approval for registration of Safety and Health Officer (SHO) for any complete application within 30 days | 126 | 126 | 100% |
4 | Approval for Competent Person of Hygiene Industry within 30 days | 108 | 103 | 95% |
5 | Approval for extension of Certificate of Fitness for unfired pressure vessel / steam boiler within 60 days | 9 | 6 | 67% |
6 | Processing and approval for application of Permission to Install and Operate a bulk storage installation within 15 days | 42 | 38 | 90% |
7 | Approval for Permission To Install (PTI) a pipelines within 14 days | 8 | 7 | 88% |
8 | Approval for Permission To Operate (PTO) a pipelines within 10 days | 8 | 8 | 100% |
9 | To conduct inspection and hydrostatic test on pipeline within 14 days | 2 | 2 | 100% |
10 | To commence forensic investigation after receiving notification of accident / incident at work places within 48 hours | 2 | 2 | 100% |
11 | Preparation of preliminary investigation report to the top management from the date of investigation within two (2) days | 2 | 2 | 100% |
12 | Approval for registration of Occupational Health Doctor (OHD) within 30 days | 9 | 9 | 100% |
13 | Response to each application to conduct talk/lecture and exhibition on occupational safety and health | 5 | 5 | 100% |
14 | To produce receipt for every payment transaction over the counter payment within 10 minutes | 181 | 181 | 100% |
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