MAINTENANCE: We still fall short in the upkeeping department
NewStraitsTimes Online, 9 March 2014
ONE of the many issues of public concern is how to develop a strong maintenance culture in Malaysia in the interest of public safety and convenience.
Malaysia prides itself with its first world infrastructure but not the maintenance of the infrastructure. The collapse and defects in new government buildings and stadiums are still fresh in our minds.
Poor maintenance of buildings can lead to accidents and injuries. Public toilets that are not properly maintained can cause inconvenience. Unkempt playgrounds can result in accidents and injuries. Neglected roads and public drains can also cause flash floods.
Untrimmed trees obstruct road signs, not only inconveniencing motorists, but also affecting road safety.
These unpleasant occurrences are a reflection of a Malaysian malaise manifested in inferior quality work, poor execution, inept management, poor maintenance and lack of ethics.
It is time for everyone to curb this malaise. Maintenance and service has never been the country's forte. We are good at providing state-of-the-art buildings and equipment, but when it comes to maintaining them and making them function properly, we have many shortcomings.
The authorities and all Malaysian must adopt a culture of strong maintenance and make it a way of life. Let us not have first-world infrastructure but a third-class mentality when it comes to maintenance.
The prime minister has spoken about his transformation programme. However, we have yet to see transformation in the maintenance culture of the public and private sectors.
The time has come for emphasis on a strong maintenance and safety culture.
Improving a country's image is not only the responsibility of the government but also the duty of each citizen.
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